PRIVACY POLICY
This website (the "Website”) is published and maintained by Product Confidential (full legal business name) with offices located at 5042 Wilshire Blvd, Suite 26354 Los Angeles, CA 90036. This privacy policy ("Privacy Policy”) describes our policies regarding the collection, use and disclosure of information on or through the Website. By visiting this Website, and/or using the services offered on or through this Website, you agree to the terms of this Privacy Policy as they may be amended from time to time. As we update and expand our services, this Privacy Policy may change so check back to this page from time to time. This Privacy Policy is incorporated into, and part of, the Website Terms and Conditions, which governs your use of this Website. This Privacy Policy only applies to Personal Information (as defined below) that we collect through this Website and your online interactions with us via email, online forms, or other online communications. This Privacy Policy does not apply to information that you may provide to us, or that we may obtain, other than through this Website, such as in person or at one of our Jewelry Lounges, by phone, through postal mail or through other live and print media.
We do not share your personal information with any third parties for marketing purposes.
This Privacy Policy is governed by and shall be interpreted under the laws of the United States.
Personal Information
Your privacy is important to us. Depending on how you use the Website, We may ask you to share Personal Information with Us. "Personal Information” includes, for example, your name; home and/or business address; e-mail address; wireless and/or fax number; short message service or text message address or other wireless device address; telephone number; credit card and other payment information; and demographic information and/or other information that may identify you as an individual or allow online or offline contact with you as an individual. We will ask you for information, including some personal Information. If you sign up for e-mail in order to receive one-on-one specifically related emails, you need to share your e-mail address. You do not have to sign up for e-mail to browse the Website and make purchases. When making a purchase you have to supply your name, a billing address, phone number, shipping address, and credit card information. By making a purchase, you become a registered user of our Website.
Website Usage Information
Cookies
We may use "cookies” to keep, and sometimes track, information about you. Cookies are small data files that are stored on your computer’s hard drive and can be used to collect information about where you travel on our Website and what you look at and purchase. They may store the information in your shopping cart, and/or your username and/or password (planned for the future). A cookie may enable us to relate your use of our Website to other information about you, including your personal Information. All of these purposes serve to improve and personalize your experience on our Website. You can choose to refuse all Cookies, or to be prompted before a Cookie is saved to your hard drive, or to only accept Cookies from certain websites that you designate. By refusing to accept cookies from us, you may not be able to use some of the features and functionality available on the Website.
Clear GIF’s
We may use "clear GIFs” (aka "Web beacons” or "pixel tags”) or similar technologies, in the Website and/or in our communications with you to enable us to know whether you have visited a Web page or received a message. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a Web page or in an e-mail that communicates to Us whether you viewed an email that we sent you or visited a certain page on our Website. A clear GIF may enable us to relate your viewing or receipt of a Web page or message to other information about you, including your Personal Information.
IP Address and Clickstream Data
Our server automatically collects data about your server’s Internet address when you visit us. This information, known as an Internet Protocol address, or IP Address, is a number that’s automatically assigned to your computer by your Internet service provider whenever you’re on the Internet. When you request pages from our Website, our servers may log your IP Address and sometimes your domain name. Our server may also record the referring page that linked you to Us (e.g., another Website or a search engine); the pages you visit on this Website; the Website you visit after this Website; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website or a referral site; and other Web usage activity and data logged by Our Web servers. We use this information for internal system administration, to help diagnose problems with our server, and to administer our Website. Such information may also be used to gather broad demographic information, such as country of origin and internet service provider.
Any or all of these activities with regard to Website usage information may be performed on our behalf by our services providers.
How is the Personal Information used?
We will use the personal Information you provide to our Website, for example, to respond to your requests, process your orders, and to provide you with our product and service offerings. We may also use your personal Information to maintain our internal record keeping. In addition, we may send you notices (for example, in the form of e-mails, mailings, and the like), and otherwise correspond with you, about products, services, companies and events, sponsored by us we think might interest you. We may analyze user behavior as a measure of interest in, and use of, our Website and e-mails, both on an individual basis and in the aggregate.
Service Providers
We may use third-party partners to help operate our Website and deliver our products and service.
Aggregate Statistics
We will NOT disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, our Website and e-mails to any third parties in the form of aggregate data.
Legally Compelled Disclosures
We may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the Website, or anyone else that could be harmed by such activities. Additionally, we cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights and other rights.
Business Transfer
In the event that we are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, Personal Information may be one of the transferred assets. However this privacy policy, principles and integrity would be strictly adhered to by the acquirer and would be written into a sales contract or liquidation statement.
Security
While we will take reasonable precautions to protect the security and integrity of personal Information provided to this Website, due to the inherent nature of the Internet as an open global communications vehicle, We cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. We maintain physical, electronic and procedural safeguards to protect your personal information. For example: We use industry-standard Secure Sockets Layer ("SSL") authentication for online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet helps protect your online transaction information from third party interception. Your credit card information is never used except to issue refunds and charges for orders placed on our Website. In this case, your jewelry concierge will contact you directly regarding your order. For your own safety, please don't ever use email to send us your credit card information! We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes. For additional security, we do not store your credit card number after processing your payment. We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail. Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk. If you contact us by e-mail or a "request an appointment” or similar feature on our Website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit. If you choose to become a registered user, you are responsible for maintaining the strict confidentiality of your account password, and you shall be responsible for any access to or use of the Website by you or any person or entity using your password, whether or not such access or use has been authorized by or on behalf of you, and whether or not such person or entity is your employee or agent. You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. It is your responsibility to control the dissemination and use of your password, control access to and use of your account, and notify us when you desire to cancel your account on this Website. We are not responsible or liable for any loss or damage arising from your failure to comply with this provision. We will not be liable for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission. We recommend that you change your password every three months. If you are using a public computer (e.g. at a library), or a shared computer, we urge you to log out of your account and our site altogether, and quit the browser application before you leave the computer. This will help prevent others from accessing your account and any personal information. In the unlikely event that we believe that the security of your personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification. If you prefer for us to use another method to notify you in this situation, please e-mail us at
[email protected] with the alternative contact information you wish to be used. Please enter Alternative Contact in formation in the subject header line.
Consent to Processing
By providing Personal Information to this Website, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories.
Public and Interactive Areas of Our Site
We may from time to time provide interactive services on our Website, including, without limitation, chat rooms, bulletin boards and discussion groups. We are under no obligation to oversee, monitor or moderate any interactive service we provide on our Website, and we expressly exclude all liability for any loss or damage arising from the use of any interactive service by a user, whether the service is moderated or not. Similarly, we may or may not exercise editorial control over the content of any such interactive services. As a result, you may be exposed to content that is inaccurate, fraudulent or deceptive or that you find offensive or objectionable. However, we reserve the right, but are not obliged, to monitor our interactive services and to remove or alter any content, which we consider, in Our sole discretion, constitutes a misuse. We may restrict, suspend or terminate your use of these services or the Website where we believe that there has been such a misuse. Your use of such interactive services is at your own risk. Personal Information that you post on or through the public areas of the Website is generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other contact from others. You should not provide personal Information about yourself in public or interactive areas of the Website. Such personal Information is not covered under this Privacy Policy. You represent and warrant that content, information or other material posted by you (collectively, "Postings”) are original to you, do not infringe on a third party's intellectual property rights, are not obscene, vulgar, offensive, malicious, discriminatory, defamatory or otherwise unlawful, that no other party has any rights thereto, and that any "moral rights" in your postings have been waived. You grant us a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sub-licensable right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such postings, in whole or part, and/or to incorporate them in other works in any form, media, or technology now known or later developed for editorial, commercial, non-commercial, promotional or any other purpose. We may delete or destroy your postings at any time in our sole discretion.
Changes to this Privacy Policy
We reserve the right to change or update this Privacy Policy, or any other of our policies or practices, at any time, and will notify users of this Website by posting such changed or updated Privacy Policy on this page. Any changes or updates will be effective immediately upon posting to this Website. Under certain circumstances, we may also elect to notify you of changes or updates to Our Privacy Policy by other means, such as posting a notice on the front page of Our Website or by sending you an e-mail.
Contact Us
If you have any questions or comments regarding our privacy practices, you may contact us at
[email protected], please enter Privacy Policy in the subject header line.
Effective Date: January 2014